0032 468 231 722 0032 467 842 098 info@we2go.be
Reserveren

Privacy Policy

1. Introduction

We2Go (hereafter “We2Go”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect the personal information you provide when using our website and our taxi services in Belgium and beyond.

2. Who we are

We2Go is a Belgian taxi service based in the province of Limburg. You can reach us at:

  • Email: info@we2go.be
  • Phone: 0032 468 231 722 / 0032 467 842 098
  • BTW: BE 1035.666.624

3. What data we collect

When you book a ride or contact us, we may collect:

  • Your full name
  • Your phone number (required to confirm the ride)
  • Your email address (optional)
  • Pickup and destination addresses
  • Date, time and number of passengers
  • Any notes you provide about the booking

4. Why we use your data

We use your personal data only for the following purposes:

  • To process, confirm and carry out your taxi booking
  • To contact you regarding your booking
  • To meet our legal obligations (invoicing, accounting, transport regulations)
  • To improve the quality of our service

We never sell your data to third parties.

5. How long we keep your data

We keep booking data for the period required by Belgian law (typically 7 years for accounting purposes). Contact form messages are deleted after 12 months.

6. Your rights (GDPR)

Under the European General Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to the processing of your data
  • Lodge a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be)

To exercise any of these rights, send an email to info@we2go.be.

7. Cookies

Our website uses only strictly necessary cookies (e.g. to remember your language preference). We do not use advertising cookies and we do not track you across other sites.

8. Security

We apply reasonable technical and organisational measures to protect your data against loss, unauthorised access and misuse. All booking data is transmitted over an encrypted (HTTPS) connection.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page.

Last updated: 2026